This workshops theme was the use and redirection of resources, specifically how this can help sustain and develop police front-line services in order to deliver our priorities and the demands placed on forces. How can forces’ support functions best serve front-line services, particularly the requirement to demonstrate Best Value through continuous improvement? Our speakers at this session have had substantial public sector experience in change and the response to developing organisations to be more accountable with their resources. This experience encompasses functions undergoing major development and restructuring, while responding to high levels of legislative change.