CIPFA - The Chartered Institute of Public Finance and Accountancy
CIPFA - The Chartered Institute of Public Finance and Accountancy
Latest News: CIPFA PIN offering Free Training - see website for further details...... Special 6 month PIN subscription offer to be announced shortly...... New CIPFA PIN Events have been added to the Events Section...... New CIPFA PIN Regional Advisor joining the Team from September 2009

Welcome to CIPFA PIN

The CIPFA Performance Improvement (PIN) Network offers timely advice, practical support and know-how to public sector practitioners on all aspects of the strategic performance agenda.

For further information on how PIN can help you, click the links on the right or contact Cliff Dalton, Senior Manager, CIPFA Policy & Performance Networks on M: 07919 018 754 or E: cliff.dalton@cipfa.org.uk

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Service Level Agreements

Service Level Agreements

The CIPFA Performance Improvement Network held a series of workshops in April 2009 on ‘How to Develop Effective Service Level Agreements’. The material detailed below includes the PowerPoint Slides from the events which members are welcome to use internally, and some of the key learning points from the group exercise sessions.

Discuss

Take this opportunity to contribute your thoughts on some of the issues concerning you and us.

rss feedBlog - The Needle

Farwell targets my old friend?

Posted by Brendan McCarron on 02 July 2009, 0 Comments

Let a thousand flowers bloom

Posted by Paul Jackson on 29 June 2009, 0 Comments

Surely some mistake!

Posted by Brendan McCarron on 22 June 2009, 0 Comments

ID Cards not a good idea after all?

Posted by Brendan McCarron on 19 June 2009, 0 Comments